Return Request | Clay King

Please note, it may take up to 3 business days to review and respond to your request. To prevent further delays, please provide accurate and complete information and provide images (if applicable) when filling out this form.

If your request is time sensitive, please call our customer service team at + 1 (864)-579-1752 Monday-Friday 9AM-5PM EST.

Submitting a request does not guarantee your return will be accepted.

Clay-King Order Number / P.O. Number(Required)

Located near the top left corner of your receipt / packing list or in the emailed order confirmation.

Full Name On Order(Required)

Email Address(Required)

This is where we will respond to your return request.

Phone(Required)

If we need to call you to follow up on your request, we will use the phone number provided here.

Reason For Return(Required)

Please Let Us Know The Reason For Return(Required)

Item(s) Being Returned(Required)

Please include product name or SKU which can be found on your receipt or packing list. If you want to return your entire order, feel free to write "All".

How Does The Item Differ From Expectations?(Required)

Please note we do not issue refunds or credits for fired glazes that do not yield desired expectations. Variables such as application method, kiln load, and firing temperature all determine how a glaze will fire.

Upload Images(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, heic, jpeg, Max. file size: 50 MB, Max. files: 4.

Include any damage, defect, or incorrect item received.

Upload Images (Optional)

Drop files here or

Accepted file types: jpg, gif, png, pdf, heic, jpeg, Max. file size: 50 MB, Max. files: 4.

Include any damage, defect, or incorrect item received.

Preferred Resolution(Required)

Please select your preferred method for resolution. If we cannot accommodate the method selected, we will refund any amount owed to you in accordance with our Refund Policy.

Preferred Resolution(Required)

Please select your preferred method for resolution. If we cannot accommodate the method selected, we will refund any amount owed to you in accordance with our Refund Policy.

Initiate A Return