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In Store Pickup

Clay-King In Store Pickup

In Store Pickup is as easy as…

Make your purchase online and select Customer Pickup at SC Warehouse before visiting our warehouse. Our warehouse is not set up like a retail store for on site shopping. You will receive an email with your receipt once your order is placed. It is recommended to bring a copy of your receipt when you pick up your item(s) at our warehouse.

When can I pick up my order?

Once your order is received, give us approximately 2 hours to get your order together and ready for you to pick it up.
Note: For large orders and raw materials, please allow up to 24 hours for your order to be prepared for pick up.
If your order was placed after 3 PM, it will be ready for you to pick up the next business day.
Orders for equipment such as: Kilns, Pottery Wheels, Slab Rollers, etc. have a pickup cut off time of 3:30 PM.

Someone is picking my order up for me...

Please let us know by putting the person's name in the comments section when you place the order or call us to let us know the name of the person that will be picking up your order.

If an item is out of stock...

If an item you ordered is out of stock, we will notify you either by phone or email to let you know an approximate time frame of when the item will be back in stock.

In Store Pickup Hours:
Tues - Fri: 8:30am - 4:30pm*
*Equipment pickup 8:30am - 3:30pm

Office Operating Hours:
Mon: 8:30am - 4:30pm
(Monday - Closed to the Public)
Tues - Fri: 8:30am - 4:30pm

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