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In Store Pickup

Clay-King In Store Pickup

In Store Pickup is as easy as…

Make your purchase online and select Customer Pickup at Retail Store before visiting our locations. Your online orders for pick up will be at our retail store, not at our warehouse location. You will receive an email with your receipt once your order is placed. It is recommended to bring a copy of your receipt when you pick up your item(s) at our retail store.

When can I pick up my order?

Once your order is received, give us approximately 2 hours to get your order together and ready for you to pick it up.
Note: For large orders and raw materials, please allow up to 24 hours for your order to be prepared for pick up. Large clay and raw material orders will need to be picked up at our warehouse location.
If your order was placed after 3 PM, it will be ready for you to pick up the next business day.

Our retail location is located at: 310 Gossett Rd. Spartanburg, SC.

Orders for equipment such as: Kilns, Pottery Wheels, Slab Rollers, etc. have a pickup cut off time of 3:00 PM. These items will have to be picked up at our warehouse location on 125 Ben Abi Rd. Spartanburg, SC.

Someone is picking my order up for me...

Please let us know by putting the person's name in the comments section when you place the order or call us to let us know the name of the person that will be picking up your order.

If an item is out of stock...

If an item you ordered is out of stock, we will notify you either by phone or email to let you know an approximate time frame of when the item will be back in stock.

In Store Pickup Hours:
Mon - Sat: 10:00am - 4:00pm*
*Equipment pickup 8:30am - 3:00pm

Retail Store Hours:
Mon. - Fri: 10am - 5pm
Sat: 10am - 4pm

Office/ Warehouse Hours:
Mon - Fri: 8:30am - 4:30pm

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