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L&L Kiln Warranty

 

THREE YEAR LIMITED KILN WARRANTY

L&L Kilns are warranted to be free of defects in workmanship for a period of (3) years, starting on the date of original purchase from L&L Kiln Mfg., Inc. (L&L) or from an authorized L&L distributor or dealer, subject to the following terms, including the exclusions and limitations below. A sales receipt is required for proof of purchase. In addition, L&L may require you to deliver defective parts to L&L for examination. DO NOT DISCARD PARTS BEFORE CONTACTING L&L FOR INSTRUCTIONS. FAILURE TO ADHERE TO L&Lís INSTRUCTIONS, INCLUDING THOSE STATED HEREIN, WILL VOID THIS WARRANTY. L&L will replace or repair any defective part that is covered by this warranty and sent freight-prepaid to L&L. L&L will prepay shipping cost back to you, at no charge to you. On-site labor is not covered by L&L.

EXCLUSIONS AND LIMITATIONS

  1. Kilns that have been used for firing objects that are not ceramic.
  2. Over-firing damage regardless of cause for the over firing. IMPORTANT: We specifically warn you not to fire the kiln unattended. Neither the Dawson Kiln Sitter, the DynaTrol or the Orton electronic controls are designed to be failproof shut off devices. L&L is not responsible for damage caused by failure of one of these controls. Kiln should not be left unattended especially during its last phase of firing when it is supposed to stop firing.
  3. The Dawson Kiln Sitter and Orton controls are warranted by their manufacturers. L&L is not responsible for damage caused by failure of one of these controls.
  4. Reduction firing or salt glaze use of kiln.
  5. Damage due to: neglect, mechanical abuse, improper storage, inadequate maintenance, improper use or freight damage.
  6. Damage due to improper electrical installations or use of improper voltage.
  7. Firebrick cracking or chipping for any reason. By its nature firebrick will chip and crack. It is fragile.
  8. Failure to report defect within 10 days after it becomes manifest or known.
  9. Damage caused by exposure to elements such as rain, snow, dust, etc.
  10. Alteration of parts or design from factory designs.
  11. Use of elements and other parts other than those supplied by L&L.
  12. Thermocouples are not warranted.
  13. Warranty responsibility is limited to replacement of defective items. Kilns can not be returned.
  14. Special, incidental or consequential damages including property damage, bodily injury or death, lost profits, loss of use or other economic loss are excluded to the full extent permitted by applicable law.
  15. Implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are expressly disclaimed.
  16. Dealers and Distributors are not authorized by L&L to assume any other obligations or liabilities other than those expressed in this limited warranty.
  17. This warranty gives the purchaser certain rights, and possibly other rights that may be different state to state.

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TWO YEAR PRO RATED ELEMENT WARRANTY

Elements are warranted for 2 years on a pro rated basis with the following exceptions:

  1. Glaze damage to element caused by accidentally scraping edges of unfired glazed ware against element groove and causing unfired glaze to contaminate element which causes obvious damage to elements with resultant element failure.
  2. Firing of kiln to higher than 2350*F. (or rating of kiln, if lower.)
  3. Damage to elements caused by explosion of ceramic object. This may cause small pieces of clay to contaminate the element and cause failure.

The following is the Pro Rated Schedule for elements:

  1. Elements are warranted on a prorated schedule based on the ship date of the kiln. All dates are based on ship date from factory if sold direct or drop shipped to customer. If sold from a distributor's warehouse the date would be based on when it was shipped and/or sold from the distributor. We are not responsible for the fact that a kiln may not have been used for a period of the warranty (for instance if the kiln sat unopened for 3 months).
  2. This only applies to new kilns. Replacement elements are not warranted except for catastrophic failure (for instance the element end broke off).
  3. Labor to replace elements is not covered.
  4. The Pro-rated discount schedule only is valid for elements that you are actually replacing. In other words you can't buy a whole set of elements at these prices for anticipated future replacement. We reserve the right to ask for replaced elements in return.

Date from time of shipment Price of elements (price you pay direct to factory)

 

TWO YEAR LIMITED VENT AND TRU-VIEW PYROMETER WARRANTY

L&L VS-1 Vent-Sure and Tru-View Pyrometer System are warranted to be free of defects in workmanship for a period of (2) years, starting from date of original purchase from L&L Kiln Mfg., Inc. or from an authorized L&L distributor or dealer. A sales receipt is required for proof of purchase. In addition, L&L may require you to send in defective parts for examination. DO NOT DISCARD PARTS BEFORE CONTACTING L&L. L&L Kiln Mfg., Inc. will replace or repair any defective part sent freight-prepaid to L&L Kiln Mfg., Inc. after related correspondence regarding problem. L&L Kiln Mfg., Inc. will prepay shipping cost back to you, at no charge to you. On site labor is not covered by the factory; however, local distributors may offer this service.

EXCLUSIONS AND LIMITATIONS

Thermocouples are not covered.